Opening Delays Cost More Than Your Budget Predicted 

Every month your property sits unopened, you're losing £50K-100K+ in revenue. Budget overruns on operational setup. Sales or lettings velocity below projections. And no clear service vision to guide the decisions that actually matter to residents.

Why Developments Fail to Launch Successfully 

Opening delays bleeding revenue? Your building's finished, but operational readiness isn't there. Staff aren't hired, trained, or confident. Systems aren't tested. Opening day arrives and it shows—immediately impacting your brand reputation and sales velocity.

Budget overruns on ops setup? You've costed construction brilliantly, but operational mobilisation costs weren't properly scoped. Hiring, training, systems, and pre-opening activities are exceeding budget because they weren't planned by people who've actually opened buildings before.

Can't justify premium pricing? Your marketing promises five-star service, but there's no operational framework to deliver it. Buyers or renters quickly spot the gap between promise and reality—impacting both sales velocity and price point.

Design decisions made in a vacuum? Without operational and service vision from the start, you're making costly design choices that create ongoing operational inefficiencies. Reception desk in the wrong place. Amenity spaces that look beautiful but can't be serviced efficiently.

Operational Excellence from Blueprint to Opening Day

We bring hospitality-grade operational planning into your development process before costly mistakes are locked in:

• Pre-Opening Operational Planning - Mobilisation roadmaps, hiring strategies, and opening timelines that prevent delays and budget overruns

• Service Vision & Standards Creation - Clear operational frameworks that guide design decisions and justify premium positioning

• Pre-Opening Mystery Shopping - Test your sales suite, buyer journey, and marketing experience before launch

• Opening Day Readiness - Teams trained, systems tested, service delivery ready from resident move-in one

The Result: On-Time, On-Budget, Premium-Positioned

Our clients open on schedule with operational confidence, achieve faster sales or letting velocity through genuine service excellence, and protect relationships with hospitality brand partners and investors.

Delivered for: Accor One Living | Loftia Group | Lincoln Square | One Holland Park | Peninsula Residences

Don't Leave Operations Until Last

Let's discuss how hospitality-led operational planning protects your timeline, budget, and brand reputation.

[Book a Consultation] or call +44 191 691 6260